Hotel Reservations


** ALERT **

The only organization authorized to liaise on CIM’s behalf is Conference Direct (CD) for hotel room reservations.

CD is the official housing bureau for our convention and our one-stop room reservation central makes it seamless for you to reserve your room at the group rate. Click here to reserve your hotel room.

If you receive a call or invitation from a company called Convention Housing Services, or any other organization claiming to be in partnership with CIM, please do not reserve your hotel room through them. They are not recognized by CIM and hold no rooms within our room blocks. 

If you are an attendee or guest of the CIM Convention 2014, this is the only site where you should be making a hotel reservation to ensure you are receiving the special group hotel rates.

Group Reservation: If you need to make 10 or more reservations, please email to obtain a sub-block request form.

Waitlist: If your nights are not available at the time of booking, you will be waitlisted while the Housing Team works with the hotel to complete your reservation. You will receive an updated acknowledgement when your reservation has been fulfilled.

Cancellation Policy: All reservations require a deposit of one night's room and tax.  If paying by credit card, this may be reflected on your credit card statement as early as April 11, 2014 (subject to change without notice).  Please call the CIM Convention 2014 Housing Bureau at 888-556-6909 with questions or email

Key Dates: 

  • Group Room Rate Cut-Off Date: Group room rates for the CIM Convention 2014 are available through April 17, 2014.  No guarantee of group rates after this date at any of the host hotels.  Book early for best rates and availability!
  • Reservation Modification and Cancellation Cut-off Date:  You may modify or cancel reservations via the Web or the CIM Convention 2014 Housing Bureau by April 17, 2014.
  • Housing Bureau Closing Date: Effective April 18, 2014 the Housing Bureau will be officially closed.  Any reservation, modification or cancellation past that date must be made with the hotels directly.  We recommend you call  your hotel on or after April 23, 2014 as hotels require a few days to enter all reservations in their systems.”